Dell PERC 4/DC - Manual (Page 83)

BIOS Boot Error Messages
Table 6 -2 describes error messages about the BIOS that can display at bootup, the problems, and suggested solutions.
Table 6-2. BIOS Boot Error Messages
rebuild.
After the drive is replaced, the utility shows all drives online
and all logical drives reporting optimal state. It does not allow
rebuild because no failed drives are found.
This occurs if you replace the drive with a drive that contains
data. If the new drive is blank, this problem does not occur.
If you exit from this screen and restart the server, the system
will not find the operating system.
l Access the BIOS Configuration Utility and select Objects—> Physical Drive to display
the list of physical drives.
l Use the arrow key to select the newly inserted drive, then press <Enter>.
The menu for that drive displays.
l Select Force Offline and press <Enter>.
This changes the physical drive from Online to Failed.
l Select Rebuild and press <Enter>.
After rebuilding is complete, the problem is resolved and the operating system will
boot.
Message Problem Suggested Solution
Adapter BIOS Disabled. No Logical
Drives Handled by BIOS
The BIOS is disabled. Sometimes the BIOS is disabled to
prevent booting from the BIOS. This is the default when
cluster mode is enabled.
l Enable the BIOS by pressing <Ctrl><M> at the
boot prompt to run the BIOS Configuration Utility.
Host Adapter at Baseport xxxx Not
Responding
The BIOS cannot communicate with the adapter firmware. l Make sure the RAID controller is properly installed.
l Check SCSI termination and cables.
No PERC 4 Adapter
The BIOS cannot communicate with the adapter firmware. l Make sure the RAID controller is properly installed.
Run View/Add Configuration option
of Configuration Utility.
Press A Key to Run Configuration
Utility Or <Alt><F10> to
Continue.
The configuration data stored on the RAID controller does
not match the configuration data stored on the drives.
l Press <Ctrl><M> to run the BIOS Configuration
Utility.
l Select Configure—> View/Add Configuration to
examine both the configuration data in non-volatile
random access memory (NVRAM) and the
configuration data stored on the hard drives.
l Resolve the problem by selecting one of the
configurations.
l If you press <Alt><F10> to continue, the
configuration data on the NVRAM will be used to
resolve the mismatch.
Unresolved configuration mismatch
between disks and NVRAM on the
adapter after creating a new
configuration
Some legacy configurations in the drives cannot be
cleared.
l Clear the configuration.
l Clear the related drives and re-create the
configuration.
1 Logical Drive Failed
A logical drive failed to sign on. l Make sure all physical drives are properly
connected and are powered on.
l Run the BIOS Configuration Utility to find out
whether any physical drives are not responding.
l Reconnect, replace, or rebuild any drive that is not
responding.
X Logical Drives Degraded
X number of logical drives signed on in a degraded state. l Make sure all physical drives are properly
connected and are powered on.
l Run the BIOS Configuration Utility to find whether
any physical drives are not responding.
l Reconnect, replace, or rebuild a drive that is not
responding.
1 Logical Drive Degraded
A logical drive signed on in a degraded state. l Make sure all physical drives are properly
connected and are powered on.
l Run a RAID utility to find out if any physical drives
are not responding.