System messages – Dell XPS 710 H2C User Manual

Page 68

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Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual

file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/adtshoot.htm[3/13/2013 11:45:27 AM]

3-1-1 Slave DMA register failure
3-1-2 Master DMA register failure
3-1-3 Master interrupt mask register failure
3-1-4 Slave interrupt mask register failure
3-2-2 Interrupt vector loading failure
3-2-4 Keyboard Controller Test failure
3-3-1 NVRAM power loss
3-3-2 NVRAM configuration
3-4-1 Screen initialization failure
3-4-2 Screen retrace failure
4-2-1 No time tick
4-2-2 Shutdown failure
4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-3 Timer-chip counter 2 failure
4-3-4 Time-of-day clock stopped
4-4-1 Serial or parallel port test failure
4-4-4 Cache test failure

System Messages

NOTE:

If the message you received is not listed in the table, see the documentation for either the operating system or

the program that was running when the message appeared.

Message

Possible Cause

Corrective Action

8042 Gate-
A20 error

The keyboard controller

failed its test.

If you receive this message after you make

changes in the system setup program, enter the

system setup program and restore the original

value(s).

Address Line
Short!

An error in the address

decoding circuitry in the

memory has occurred.

Reseat the memory modules (see

Memory

).

C: Drive
Error

C: Drive
Failure

The hard drive is not

working or is not

configured correctly.

Ensure that the hard drive is installed correctly in

the computer (see

Hard Drive

) and defined

correctly in the system setup program (see

System

Setup

).

Cache
Memory Bad,
Do Not
Enable
Cache

The cache memory is not

operating.

See "Contacting Dell" in your Owner's Manual for

instructions on obtaining technical assistance.

CH-2 Timer
Error

An error is occurring on the

timer on the system board.

See "Contacting Dell" in your Owner's Manual for

instructions on obtaining technical assistance.

CMOS Battery
State Low

CMOS
Checksum
Failure

CMOS System

The system configuration

information in the system

setup program is incorrect

or the battery charge may

be low.

Enter the system setup program (see

Entering

System Setup

), verify the system configuration,

and then restart the computer.

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