Table 8-3 – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

Page 101

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operation.
When I select the Check

All box and then deselect

one or more choices on

some screens in the

PowerVault NAS Manager,

the Check All box remains

selected.

The Check All box is not

automatically deselected.

However, this does not mean that

all items in the list are selected.

This behavior does not affect functionality. The Check

All box does not indicate what has specifically been

selected or deselected.

I have changed the

password for the

administrator account;

however, several minutes

have passed and I have not

been queried for the new

password.

The PowerVault NAS Manager

does not automatically refresh the

account information for the

administrator while in the

PowerVault NAS Manager.

Instead, it performs the refresh as

a timed function.

The password was successfully changed. If you want

to confirm that the new password is in effect, close

the browser, and then reconnect. The new password

should work, but the old one should not.

I am looking for a topic on

the context-sensitive online

help in the PowerVault NAS

Manager, but it says No
Topic Available

.

Some sections of the PowerVault

NAS Manager do not have

context-sensitive help.

For information on a specific function, see the

Windows Powered Help, which is available through

Terminal Services by clicking Windows Powered

Help on the Advanced Administration Menu, or see

the appropriate section in this Administrator's Guide.

I tried to clear the FTP log

or the Web (HTTP) Shares

log in the Maintenance

section of the PowerVault

NAS Manager, but I

received an error message

and the log was not

cleared.

The logs are currently locked by

the NAS system for the FTP

service and to support the

PowerVault NAS Manager. The

logs cannot be cleared in the

PowerVault NAS Manager.

Connect to the NAS system using Terminal Services

and clear these logs by using MMC. You can access

MMC by clicking Computer Management on the

Advanced Administration Menu, which is available

through Terminal Services.

While viewing the

properties of a user, I

selected the General tab.

The fields for this user are

now all blank.

You were already on the General

tab and the page did not refresh

properly.

Select Cancel or click Back on your browser. Then

reselect the user for whom you wanted to view

properties.

I added members to a local

group using the PowerVault

NAS Manager, but when I

click OK, the screen only

refreshes.

You might have removed and

then added the same member to

the local group. This may cause

the screen to refresh instead of

update correctly.

Reselect the Local Groups tab in the PowerVault NAS

Manager primary menu. Then add or remove the

appropriate members to or from the local group.

I cannot change the WINS

addresses when I click

Network on the NAS

Manager primary menu,

click Network Interfaces,

and then click WINS in the

Tasks list.

The NAS Manager grays out the

WINS Servers Configuration

page unless you set the IP

Address Configuration page to

Use the following IP settings.

To set the WINS addresses from the NAS Manager,

click Network on the primary menu, click

Interfaces, and click IP in the Tasks list. On the IP

Address Configuration page, click the radio button

for Use the following IP settings, and then type

the IP address, Subnet mask, and the default gateway

in the appropriate text boxes.

I can see only the first 100

items in the NAS Manager.

The NAS Manager displays only

100 items per page. For example,

if you have 500 shares, the shares

page will display only shares 1–

100.

To display items beyond 100, click on the up or down

arrows at the top of the table.

Table 8-3. Reinstallation

Issue

Possible cause

Resolution

When reinstalling the operating system, the NAS system exits

without getting an IP address.

The Kick-Start

utility DHCP option

might not be

enabled.

Ensure that the Kick-Start

utility DHCP option is enabled.

During the reinstallation process, console redirection shows that

the NAS system gets an IP address and then displays
MTFTP 224.0.1.2

followed by BD....

The PXE service

could not be

contacted.

Stop and then restart the PXE

service.

I am reinstalling the operating system by following the procedure

in "

Reinstalling the Operating System

" and console redirection

displays the following message after I reboot the system: Unable

to map share 'SHARE' with account 'USER' and password
'PASSWD.' Software installation aborted!

The share (typically

\\PV715REC\CD)

on your Windows

2000 client cannot

Ensure that the system and

share described in the error

message are available. Make

sure that you can access the

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