Table 8-5, Table 8-6 – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual

Page 103

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delete it again, I get a blank

page.
When I try to take a

persistent image, a critical

error message states that the

snapshot could not be taken.

Dell ActiveArchive may still be deleting or restoring a volume

or taking another snapshot.

Wait a few minutes for

the previous process to

complete and then try

again.

In the event log or on the

Status page, a message

states: An exception has

occurred. The data
contains the exception
record.

This is a known issue.

Ignore this message. The

NAS system is functioning

normally.

After restoring a volume

from a persistent image, I

cannot mount to a share on

that volume from a Linux

client.

During the restore, the volume is dismounted.

From the NAS Manager,

restart NFS, and then

remount to a share on

the volume.

The % symbol does not show

in the Dell ActiveArchive

event logs.

Dell ActiveArchive event log messages that tell you how full

the cache file is and how close the system is to the

maximum allowed snapshots are generated messages. These

messages do not include the % symbol.

Take no action. The NAS

system is functioning as

designed.

Table 8-5. Dell OpenManage Array Manager

Issue

Possible cause

Resolution

Two of the IDE hard drives show as SCSI drives in the

Dell OpenManage Array Manager window and the

Windows Device Manager window.

Your NAS system supports only IDE

hard drives. The system is reporting

the hard drive type incorrectly.

Take no action.

After repairing a volume in the NAS Manager, one or

more disks show as "missing" in Array Manager.

The repair does not actually delete the

disks, although the disks are displayed

as missing.

Take no action. Your

NAS system is still

operating correctly.

Table 8-6. UNIX and Red Hat Linux

Issue

Possible cause

Resolution

I am unable to

manage my

disks and

volumes from

my Linux

clients or from

clients running

the Netscape

browser.

Managing disks and volumes from a Linux client or from any client that is running

Netscape as its only browser is not supported.

Use a Windows

client system with

Microsoft Internet

Explorer 5.01 or

later to manage

your disks and

volumes.

I cannot

access the

Terminal

Services

Advanced

Client through

the NAS

Manager from

my Linux client

system using

the Netscape

browser.

The Terminal Services Advanced Client is not supported by the Linux operating

system and does not work with the NAS Manager.

Use a Windows

client system to

manage the NAS

system through a

Terminal Services

Advanced Client

session.

While updating

client access

to an NFS

share, the No

Access option

is displayed,

but the Root

option is not.

Only the All Machines category options are displayed during this update.

Add the appropriate

clients, and then

select OK. After

you have added the

client, navigate

back to the NFS

tab for this share

and select the

correct options for

the individual

Client Machines.

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