Dell C3765dnf Color Laser Printer - Manual (Page 535)

Troubleshooting Guide 533
• Pitched color dots
• Vertical blanks
• Ghosting
• Light-induced fatigue
• Fog
• Bead-Carry-Out (BCO)
• Jagged characters
• Banding
• Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a Check the toner level in the Status tab in the Status Monitor.
b Replace the toner cartridges as necessary.
Does this solve your problem?
The task is complete. Go to action 2.
2 If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b Ensure that the On check box under Non-Dell Toner is selected.
Does this solve your problem?
The task is complete. Go to action 3.
3 Disable the Toner Saver in the printer driver.
a On the Others tab, ensure that Off is selected in the Toner Saver
drop-down menu.
Does this solve your problem?
The task is complete. Go to action 4.
4 The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a On the General tab, change the Paper Type setting.
Does this solve your problem?
The task is complete. Go to action 5.