The output is too light – Dell C3765dnf Color Laser Printer User Manual

Page 535

Advertising
background image

Troubleshooting Guide

533

Pitched color dots
Vertical blanks
Ghosting
Light-induced fatigue
Fog
Bead-Carry-Out (BCO)
Jagged characters
Banding
Auger mark
Wrinkled/Stained paper
Damage on the leading edge of paper

The output is too light

Action

Yes

No

1

The toner cartridges may be low or need to be replaced. Confirm the

amount of toner left in each toner cartridge.

a

Check the toner level in the Status tab in the Status Monitor.

b

Replace the toner cartridges as necessary.

Does this solve your problem?

The task is complete.

Go to action 2.

2

If you are using non-Dell brand toner cartridges, enable the Non-Dell

Toner option.

a

Launch the Tool Box, and click Service Tools on the Printer

Maintenance tab.

b

Ensure that the On check box under Non-Dell Toner is selected.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Disable the Toner Saver in the printer driver.

a

On the Others tab, ensure that Off is selected in the Toner Saver

drop-down menu.

Does this solve your problem?

The task is complete.

Go to action 4.

4

The print media surface may be uneven. Try changing the Paper Type

setting in the printer driver. For example, change the plain paper to

thick.

a

On the General tab, change the Paper Type setting.

Does this solve your problem?

The task is complete.

Go to action 5.

Advertising