Dell PRECISION 530 User Manual

Page 144

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144

Solving Problems

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If the monitor display is blank, the computer may be in suspended, or

hibernate, state. Push and release the power button, move the mouse,

or press a key on the keyboard to bring the computer out of the

suspended state.

Disconnect the monitor interface cable from the computer and check

the cable connector for bent or broken pins. Check for damaged or

frayed cables.

If the monitor interface cable is not damaged, ensure that it is firmly

connected to the computer.

Adjust brightness and contrast settings on the monitor.

If the problem still exists after you complete the basic checks, fill out the

Diagnostics Checklist

as you perform the following steps:

1

Turn off the computer, wait 30 seconds, and then turn the computer

back on.

2

Allow 1 minute for the computer to initialize its components, and

then adjust the monitor's brightness and contrast controls.

Is the monitor readable?
Yes. The problem is resolved.
No. Go to

step 3

.

3

Turn off nearby fans, lights, lamps, or other electrical devices.

Is the monitor readable?
Yes. One or more of those devices was causing interference. The

problem is resolved.
No. Go to

step 4

.

4

Turn off the computer and the monitor, swap the monitor power cable

with a known working cable such as the computer cable, and then turn

on the computer and monitor.

Is the monitor working properly?
Yes. You need a new power cable.

Contact Dell

for technical assistance.

No. Go to the next question.
Do you have another monitor that is working properly?
Yes. Go to

step 5

.

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