Video problems, Step 5 – Dell PRECISION 530 User Manual

Page 145

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Solving Problems

145

No.

Contact Dell

for technical assistance.

5

Turn off the computer and the monitor, wait 10 to 20 seconds, and

disconnect the monitor. Connect a different monitor to the computer

and then turn them on.

6

Allow 1 minute for the computer to initialize its components, and

then adjust the monitor's brightness and contrast controls.

Is the monitor readable?
Yes. The original monitor is defective. The problem is resolved.
No.

Contact Dell

for technical assistance.

Video Problems

Basic Checks:

Check the

diagnostic lights

to see if the specific problem is identified.

Run the monitor self-test as instructed in the monitor user’s guide.

Check the

monitor power light

.

Listen for

system beep codes

that may indicate a display problem.

Connect the monitor power cable directly to an electrical outlet to

verify that the monitor turns on. Do not connect it to a power

protection device, UPS, power strip, or extension cord.

If the monitor display is blank, the computer may be in suspended, or

hibernate, state. Push and release the power button, move the mouse,

or press a key on the keyboard to bring the computer out of the

suspended state.

Disconnect the monitor interface cable from the computer and check

the cable connector for bent or broken pins. Check for damaged or

frayed cables.

If the monitor interface cable is not damaged, ensure that it is firmly

connected to the computer.

Adjust brightness and contrast settings on the monitor.

Check for interference:

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