Before you call – Dell PRECISION 530 User Manual

Page 240

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240

Getting Help

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Before You Call

NOTE:

Have your Express Service Code ready when you call. The code helps

Dell’s automated-support telephone system direct your call more efficiently.

Remember to fill out the

Diagnostics Checklist

. If possible, turn on your

system before you call Dell for technical assistance and call from a
telephone at or near the computer. You may be asked to type some
commands at the keyboard, relay detailed information during operations, or
try other troubleshooting steps possible only at the computer system itself.
Make sure that the system documentation is available.

CAUTION:

Before servicing any components inside your computer,

see

Safety First—For You and Your Computer

.”

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