Diagnostics checklist, Diagnostics, Checklist – Dell PRECISION 530 User Manual

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Getting Help

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Name: ____________________________________________________ Date: ______________________________

Address: __________________________________________________ Phone

number: _____________________

Service tag (bar code on the back of the computer): __________________________________________________

Express Service Code: ___________________________________________________________________________

Return Material Authorization Number (if provided by Dell support technician): ___________________________

Operating system and version: ____________________________________________________________________

Peripherals: _____________________________________________________________________________________

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Expansion cards: ________________________________________________________________________________

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Are you connected to a network? yes

no

Network, version, and network card: _______________________________________________________________

Programs and versions: ___________________________________________________________________________

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See your operating system documentation to determine the contents of the system’s startup files.
Print each file if possible. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code: ______________________________________________________

Description of problem and troubleshooting procedures you performed: ________________________________

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Diagnostics Checklist

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