Dell PowerEdge RAID Controller 6E - Manual (Page 125)

Troubleshooting
125
SMART Errors
Table 7-6 describes issues related to the Self-Monitoring Analysis and
Reporting Technology (SMART). SMART monitors the internal performance
of all motors, heads, and physical disk electronics and detects predictable
physical disk failures.
NOTE:
For information about where to find reports of SMART errors that could
indicate hardware failure, see the Dell OpenManage storage management
documentation on the Dell Support website at
support.dell.com.
Table 7-6. SMART Errors
Problem Suggested Solution
A SMART error is
detected on a
physical disk in a
redundant virtual
disk. Perform the following steps:
1 Force the physical disk offline.
NOTE:
If a hot spare is present, the rebuild starts with the hot
spare after the drive is forced offline.
2 Replace it with a new physical disk of equal or higher capacity.
3 Perform the Replace Member operation.
The Replace Member operation allows you to copy data from
a source physical disk of a virtual disk to a target physical disk
that is not a part of the virtual disk. For more information
about the Replace Member feature, see "Using Replace
Member and Revertible Hot Spares" on page 37.
A SMART error is
detected on a
physical disk in a
non-redundant
virtual disk. Perform the following steps:
1 Back up your data.
2 Use Replace Member or set up a global hot spare to replace
the disk automatically.
For more information about the Replace Member feature, see
"Using Replace Member and Revertible Hot Spares" on
page 37.
3 Replace the affected physical disk with a new physical disk of
equal or higher capacity.
4 Restore from the backup.
Dell_PERC6.2_UG.book Page 125 Wednesday, June 24, 2009 6:08 PM