Solving option problems – Dell W5300 Workgroup Laser Printer User Manual

Page 189

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Part or all of the page is
printed in black.

Check the toner cartridge to see if it is installed correctly.
If the charge roll has been replaced, verify that it is installed correctly.

The job prints, but the top
and side margins are
incorrect.

Make sure the

Paper Size

setting in the Paper Menu is correct.

Make sure the margins are set correctly in your software application.

Solving option problems

If an option does not operate correctly after it is installed or if it quits working:

Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the
problem, unplug the printer, and check the connection between the option and printer.

Print the menu settings page and check to see if the option is listed in the Installed Options list. If the
option is not listed, reinstall it. See

Printing a menu settings page

for more information.

Make sure the option is selected in the software application you are using.

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