Troubleshooting, System startup problems, System does not boot – Dell PowerEdge RAID Controller S110 User Manual

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Troubleshooting

39

5

Troubleshooting

To get help with your Dell PowerEdge PERC S110 RAID Controller, contact

your Dell Technical Service representative or access the Dell Support website

at dell.com/support.
The chapter discusses four major categories of troubleshooting:

• Normal tasks that cannot be performed during system startup
• Warning messages that might appea

r at the Dell Inc. PERC S110 BIOS

Controller screen

• Functions that cannot be performed with virtual disks
• Functions that cannot be performed with physical disks

System Startup Problems

Use the following procedures to troubleshoot potential PERC S110-related

causes for system startup problems.

System does not Boot

Controller mode is set Incorrectly at System Setup

1 At system startup, when the Dell Power-On Self-Test (POST) screen

appears, press <F2> to enter the

Dell Inc. PowerEdge BIOS screen.

2 Scroll to SATA Settings. Press <Enter> and make sure that the SATA

Controller is set to a RAID mode.

NOTE:

Data might be lost when switching from RAID Mode to ATA Mode or

AHCI Mode.

Boot Mode, Boot Sequence, and/or Boot Sequence Retry are set Incorrectly

1 At system startup, when the Dell POST screen appears, press <F2> to

enter the

Dell Inc. PowerEdge BIOS screen.

2 Scroll to Boot Settings. Press <Enter> and make sure that Boot Mode is

set to

BIOS.

A5_bk0.book Page 39 Thursday, May 29, 2014 11:37 AM

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