Cd and dvd drive problems, Hard drive problems, Problems writing to a cd/dvd-rw drive – Dell OptiPlex GX280 User Manual

Page 147

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CD and DVD drive problems

NOTE:

Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

Adjust the Windows volume control —

Click the speaker icon in the lower-right corner of your screen.

Ensure that the volume is turned up by clicking the slidebar and dragging it up.

Ensure that the sound is not muted by clicking any boxes that are checked.

Check the speakers and subwoofer —

See "

Sound and Speaker Problems

."

Problems writing to a CD/DVD-RW drive

Close other programs —

The CD/DVD-RW drive must receive a steady stream of data when writing. If the

stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

Turn off Standby mode in Windows before writing to a CD/DVD-RW disc —

See "

Power Management

."

Hard drive problems

Running the Dell IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard

drive failure.

1. Turn on your computer (if your computer is already on, restart it).

2. When F2 = Setup appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.

3. Follow the instructions on the screen.

Run Check Disk —

Windows XP

1. Click the Start button and click My Computer.

2. Right-click Local Disk C:.

3. Click Properties.

4. Click the Tools tab.

5. Under Error-checking, click Check Now.

6. Click Scan for and attempt recovery of bad sectors.

7. Click Start.

Windows 2000

1. Double-click My Computer on the Windows desktop.

2. Click the Tools tab.

3. Under Error-checking, click Check Now.

4. Click Start.

MS-DOS®

Type scandisk x: at an MS-DOS prompt, where x is the hard drive letter, and then press <Enter>. Click the

Start button and click My Computer.

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