Dell Brocade Adapters User Manual
Brocade adapters, Troubleshooting guide
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Table of contents
Document Outline
- About this Document
- Introduction to Troubleshooting
- Isolating Problems
- In this chapter
- How to use this chapter
- General adapter problems
- Adapter not reported under server’s PCI subsystem
- No adapters reported though BCU adapter --list command
- Port link is not active
- Device drivers not loading for all adapter instances
- Installer program does not autorun
- Host system freezes or crashes
- Operating system errors (blue screen)
- Driver event messages appearing in host system log files
- BCU version mismatch warning
- Errors or problems when entering BCU commands
- bcu pcifn --list and vhba --query commands return errors
- I/O data traffic issues
- Support Save file is too large (Windows only)
- Host system running Microsoft Windows fails to hibernate
- Driver incompatible with CNA drivers
- Brocade BCU desktop shortcut missing (Windows only)
- Driver installation fails and system cannot be booted
- Cannot remove Linux driver with uninstaller application or scripts
- Removing Ethernet (network) drivers causes error
- Files needed for bfad.sys message appears
- Cannot roll back driver on all adapter instances using Device Manager
- Device drivers not loading due to lack of MSI-X interrupt vectors
- Driver installation fails on ESX systems
- Errors when using GUI-based software installer
- Errors when installing brocade_driver_linux_<versions>.tar.gz package
- UEFI boot problems
- BIOS boot problems
- Fabric Adapter problems
- HBA problems
- CNA problems
- Network interface problems (CNA or NIC)
- Ethernet loopback test problems
- Ethernet link ports or LOM not coming up on reboot in Linux
- Loss of adapter hardware address in Linux
- Loss of adapter IP address in Linux
- Network stack runs out of heap
- NIC numbering unexpected on VMware systems
- Ping to remote host is failing
- Receive-side scaling disables unexpectedly
- Applications using TDI driver stop responding
- RSS network throughput decreases
- SNMP MIB browser not displaying information on VLAN-related OIDs
- Teaming errors
- VLAN creation and operation problems
- Teaming or VLAN operations through HCM fail
- Poor network performance
- Binding issues after Hyper-V enabled with teaming
- FCoE and Fibre Channel problems
- Loss of sync and loss of signal errors in port statistics
- Fabric authentication failures
- Adapter is not showing in the fabric
- Virtual devices not listed in name server
- Adapter not registering with the name server or cannot access storage
- FCoE link is down
- I/O problem on connected FCoE device
- I/Os are not failing over immediately on path failure in MPIO setup
- Disk I/O requests cause low throughput and high latency on Linux
- Disk I/O requests cause low throughput and high latency on VMware
- DCB network problems
- HCM and HCM Agent problems
- Verifying Fibre Channel and DCB links (stand-up adapters)
- Adapter driver installation verification
- Troubleshooting mezzanine card problems
- Additional references for isolating problems
- Tools for Collecting Data
- In this chapter
- For detailed information
- Data to provide technical support
- Data collection using host system commands
- Data collection using BCU commands and HCM
- Data collection using Fabric OS commands (Brocade switches only)
- Adapter event messages
- Logs
- Statistics
- Authentication statistics
- DCB statistics (CNA only)
- DCB query (CNA only)
- FCoE statistics (CNA)
- Fabric statistics
- Displaying FCP initiator mode statistics
- FCP initiator mode statistics
- Firmware statistics
- I/O performance
- Logical port statistics
- Performance data
- PHY module statistics
- Port Performance
- Port statistics
- Real-time and historical performance statistics
- Remote port statistics
- Quality of Service statistics (HBA)
- Trunking attributes
- vHBA statistics
- vNIC statistics (CNA or NIC)
- Virtual port statistics
- VLAN statistics for a team (CNA and NIC)
- VLAN statistics for a port (CNA and NIC)
- Diagnostics
- Collecting BIOS data
- Collecting LLDP data (CNA)
- Collecting SFP data (stand-up adapters)
- Collecting port data
- Displaying port properties
- Displaying DCB port properties (CNA)
- Displaying Ethernet port properties (CNA or NIC)
- Displaying FCoE port properties (CNA)
- Displaying FC port properties (HBA)
- Displaying remote port properties
- Displaying logical port properties
- Displaying virtual port properties
- Displaying the port log
- Displaying the port list
- Performing a port query
- Displaying port speed
- FCP-IM I/O profiling
- Collecting teaming information (CNA or NIC)
- Authentication settings
- PHY module data
- QoS settings (HBA)
- Target rate limiting settings (HBA)
- Persistent binding
- Adapter properties
- Adapter queries
- Performance Optimization
- Adapter BIOS and Event Message Reference
- HCM and Installer Message Reference
- Index