Dell PowerEdge C5230 User Manual

Page 129

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Troubleshooting

129

Electrical Short or Overload

Remove non-essential items such as extra controller cards or IDE/ATAPI

devices to check for shorts and over-loads. If the system boots correctly, there

may be a short or overload associated with one of the components. Replace

each of the non-essential items one at a time to isolate which one is causing

the problem.
If the problem occurs even after removing the non-essential components, the

problem has to be with the system board, power supply, memory, or processor.

Defective Components

Defective components, especially processor and memory, can cause system

boot issues.

• Swap the memory modules with known good memory. Verify correct

operation of the suspected memory in a known working system.

• Swap the processor with a known good processor. Verify correct operation

of the suspected processor in a known working system.

System Does Not Boot After Configuration Changes

Hardware Changes

If the system does not boot after making changes to hardware or adding new

components, verify that the component installed is compatible with the

system.

Software Changes

If you recently installed new software or new device drivers, try booting into

Safe Mode and uninstall the new software or driver.
If you can now boot normally, there may be a compatibility issue between the

new software or driver and some component in your system. Contact the

software manufacturer for assistance.

BIOS Changes

Changes to some advanced BIOS settings (such as those found in the

"Advanced Menu" on page 18) can cause boot issues. Changes to Advanced

BIOS settings should only be made by experienced users.

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