Server-based diagnostics, Server-based diagnostics -6, 6huyhu%dvhg'ldjqrvwlfv – Dell OptiPlex NX1 User Manual

Page 58

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Dell OptiPlex GX1/GX1p Managed PC and OptiPlex NX1 Net PC Systems Service Manual

6HUYHU%DVHG'LDJQRVWLFV

The server-based diagnostics contains tests that aid in troubleshooting major
components of the computer. To run the server-based diagnostics, follow
these steps:

1.

Turn on all peripherals and the computer. If the system is already on, press
<Ctrl

><

Alt

><

Del> to reboot the system.

2. If necessary, enter the System Setup program and set the system to boot

from the network.

Highlight the Boot Sequence option (see Figure A-1). Either press
<Alt><d> to restore the default settings, or press <Ctrl> and the right-
arrow key to display the Device List screen (see Figure A-2). Then move
the LANDesk Service Agent option above the Hard Drive C: option in the
Boot Device Priority list. Press <Alt><B> to reboot the system.

3. Press the spacebar immediately after you see the following message:

Press the <Spacebar> for Configuration Services or <Esc> or

<Ctrl><c> to cancel.

If you wait more than 5 seconds before pressing the spacebar, the mes-
sage disappears and the load operation continues.

Let the system

complete the load operation; then shut down the system and try again.

4. Type

f

immediately after you see a menu to enter the firmware update

services.

If you wait more than 3 seconds before making a selection, the system
automatically enters the software services.

5. Enter a user name and password at the logon prompt.

Contact the network administrator for information on system access.

6. Using the arrow keys, highlight Dell N 5

XXX Diagnostics and press

<Enter>.

7.

Select Run Once or Loop Continuously to begin the tests.

The tests continue to run until an error is encountered. When an error is
reported, you have the option of stopping or continuing the tests. When
the tests are completed or stopped, the total number of errors is reported;
there is no error log.

The server-based diagnostics consists of the following test groups:

‡

Coprocessor Tests — Check the math coprocessor’s numerical calculation
and error-handling abilities

‡

CMOS Confidence Test — Checks the NVRAM for accessibility and reliabil-
ity of data storage

‡

DMA Controller Test — Checks correct operation of the DMA controller

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