Before you call for service – GE CGS990SETSS User Manual

Page 51

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Before you call for service^

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Troubleshooting Tips

Problem

Possible Causes

What To Do

Excessive smoking

Excessive soil.

Touch the Clear/Off pad or turn the upper oven knob to the.

OFF position and press the Clear/Off pad. Open the windows

to rid the room of smoke. Wait until the LOCKED DOOR

light goes off. Wipe up the excess soil and reset the
clean cycle.

Oven door will not open
after a clean cycle

Oven too hot.

• Allow the oven to cool below locking temperature.

Do not lock the door with the door latch except when
using the self-clean feature.

Oven not clean after a

Oven controls not properly set.

• See the Using the self-cleaning upper and lower ovens section.

clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

"Door^' appears in the
display (on models
with a door latch)

Latch handle was moved to the
right but a program other than
self-clean was selected.

• Move the latch handle to the right only when setting

the self-cleaning cycle.

"LOCK DOOR" flashes
in the display

The self-clean cycle has been

selected but the door is not
closed and on models with a latch,
the latch was not moved all the
way to the right.

• Close the oven door and on models with a latch, move

the latch all the way to the right.

LOCKED DOOR light
is on when you want
to cook

The oven door is locked

because the temperature
inside the oven has not
dropped below the
locking temperature.

• Touch the Clear/Off pad. Allow the oven to cool

and then, on models with a door latch, unlock the door.

"E-" and a number or
letter flash in the display

On models with a door latch,
if a function error code appears
during the self-cleaning cycle,
check the oven door latch.

• The latch may have been moved, even if only slightly,

from the locked position. Make sure the latch is moved
to the right as far as it will go.

You have a function error code.

• Touch the Clear/Off pad. Allow the oven to cool for

one hour. Put the oven back into operation.

If the function code repeats.

• Disconnect all power to the range for 5 minutes

and then reconnect power. If the function error
code repeats, call for service.

Oven racks are
difficult to slide

The nickel racks (if so equipped)
were cleaned in a self-clean cycle.
The gray porcelain-coated racks
(if so equipped) were improperly

cleaned.

• Apply a small amount of vegetable oil to a paper

towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam® or other

lubricant sprays.

“Probe" appears in
the display (some models)

This is reminding you to enter a

probe temperature after plugging
in the probe.

• Enter a probe temperature.

5 1

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