Before you call for service – GE CGS975SEDSS User Manual

Page 58

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Before you call for service^

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Troubleshooting Tips

Problem

Possible Causes

What To Do

Display goes blank

A fuse in your home may be

blown or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The clock is in the black-out mode.

• See the Special features of your oven control section.

Display flashes

Power failure.

• Reset the clock.

Unable to get the
display to show "SF"

Oven control pads were
not pressed properly.

• The

Bake

and

Broil Hi/Lo

pads must be touched at

the same time and held for 3 seconds.

Power outage,
clock flashes

Power outage or surge.

• Reset the clock. If the oven was in use, you must reset

it by touching the Clear/Off pad, setting the clock
and resetting any cooking function.

"Burning" or "oily"
odor emitting from
the vent

This is normal in a new oven

and will disappear in time.

• To speed the process, set a self-clean cycle for a

minimum of 3 hours. See the Using the self-cleaning
oven section.

Strong odor

An odor from the insulation
around the inside of the oven

is normal for the first few times

the oven is used.

• This is temporary.

Fan noise (some models)

A cooling fan or a convection fan

(depending on the function you
are using) may turn on.

• This is normal. The cooling fan will turn on to cool internal

parts. It may run for up to 11/2 hrs after the oven is turned
off. The convection fan will cycle on and off until the

function is over or the door is opened.

Convection fan not
working (some models)

Preheat temperature
not reached.

• Fan will start automatically once the preheat

internal parts. It may run for up to 1-1/2 hours after

the oven is turned off. The convection fan will cycle

on and off until the function is over or the door is opened.

Drawer does not slide
smoothly or drags

The drawer is out of alignment.

• Fully extend the drawer and push it all the way in.

See the Care and cleaning of the range section.

Drawer is over-loaded or load
is unbalanced.

• Reduce weight. Redistribute drawer contents.

Lower oven drawer or
warming drawer will
not work

A fuse in your home may be

blown or the circuit breaker

tripped.

• Replace the fuse or reset the circuit breaker.

The oven is self-cleaning.

• Wait for the self-clean cycle to finish and the oven to cool.

Controls improperly set.

• See the Electric warming drawer or Lower oven

drawer section.

Excessive condensation
in the drawer

Liquid in drawer.

• Remove liquid.

Uncovered foods.

• Cover food with lid or aluminum foil.

Temperature setting too high.

• Reduce temperature setting.

Food dries out in the

Moisture escaping.

• Cover food with lid or aluminum foil.

lower oven drawer or
warming drawer

Drawer not fully closed.

• Push drawer in until latch engages.

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