Before you call for service – GE CGS975SEDSS User Manual
Page 58
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Before you call for service^
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Troubleshooting Tips
Problem
Possible Causes
What To Do
Display goes blank
A fuse in your home may be
blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
The clock is in the black-out mode.
• See the Special features of your oven control section.
Display flashes
Power failure.
• Reset the clock.
Unable to get the
display to show "SF"
Oven control pads were
not pressed properly.
• The
Bake
and
Broil Hi/Lo
pads must be touched at
the same time and held for 3 seconds.
Power outage,
clock flashes
Power outage or surge.
• Reset the clock. If the oven was in use, you must reset
it by touching the Clear/Off pad, setting the clock
and resetting any cooking function.
"Burning" or "oily"
odor emitting from
the vent
This is normal in a new oven
and will disappear in time.
• To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Using the self-cleaning
oven section.
Strong odor
An odor from the insulation
around the inside of the oven
is normal for the first few times
the oven is used.
• This is temporary.
Fan noise (some models)
A cooling fan or a convection fan
(depending on the function you
are using) may turn on.
• This is normal. The cooling fan will turn on to cool internal
parts. It may run for up to 11/2 hrs after the oven is turned
off. The convection fan will cycle on and off until the
function is over or the door is opened.
Convection fan not
working (some models)
Preheat temperature
not reached.
• Fan will start automatically once the preheat
internal parts. It may run for up to 1-1/2 hours after
the oven is turned off. The convection fan will cycle
on and off until the function is over or the door is opened.
Drawer does not slide
smoothly or drags
The drawer is out of alignment.
• Fully extend the drawer and push it all the way in.
See the Care and cleaning of the range section.
Drawer is over-loaded or load
is unbalanced.
• Reduce weight. Redistribute drawer contents.
Lower oven drawer or
warming drawer will
not work
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
The oven is self-cleaning.
• Wait for the self-clean cycle to finish and the oven to cool.
Controls improperly set.
• See the Electric warming drawer or Lower oven
drawer section.
Excessive condensation
in the drawer
Liquid in drawer.
• Remove liquid.
Uncovered foods.
• Cover food with lid or aluminum foil.
Temperature setting too high.
• Reduce temperature setting.
Food dries out in the
Moisture escaping.
• Cover food with lid or aluminum foil.
lower oven drawer or
warming drawer
Drawer not fully closed.
• Push drawer in until latch engages.
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