Collision damage repair (u.s. and canada), Collision damage repair, U.s. and canada) -12 – GMC 2011 Sierra User Manual

Page 572: Procedure

Advertising
background image

Black plate (12,1)

GMC Sierra Owner Manual - 2011

13-12

Customer Information

Courtesy Rental Vehicle

The dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.

It may not be possible to provide a
like vehicle as a courtesy rental.

Additional Program
Information

All program options, such as shuttle
service, may not be available at
every dealer. Please contact the
dealer for specific information
about availability. All Courtesy
Transportation arrangements
will be administered by appropriate
dealer personnel.

General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Collision Damage Repair
(U.S. and Canada)

If the vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.

Collision Parts

Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.

Advertising