Troubleshooting – Interlogix MC355-1T/1S User Manual User Manual
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IFS MC355-1T/1S User Manual
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Troubleshooting
This chapter has supporting information for installers and end-users to solve
potential issues being faced with the IFS MC355-1T/1S media converter. If the
Media Converter is not functioning properly, make sure the Media Converter was
set up according to the instructions in this manual.
The Link LED is not lit
Solution:
1. Check the cable connection and disable duplex mode of the MC355-1T/1S.
2. Check the port configuration of the link partner; and make sure both devices
on each end are set with the same configurations.
Performance seems poor
Solution:
Check the full duplex status of the devices. If one of the devices are set to full
duplex, and the other to half duplex, transmission performance will be affected
negatively.
10/100/1000Base-T port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to full duplex mode. Some devices use a
physical switch to set the duplex mode, while some use software based settings.
A physically set full duplex setting may prevent the Auto negotiation feature from
recognizing it.
Why the device doesn’t connect to the network
Solution:
Please follow these steps: Check the LNK/ACT LED on the MC355-1T/1S. Try
another port on the connected device. Make sure the cable is installed properly.
Make sure one of the supported types of cables was used. Turn off the power.
After waiting briefly, turn the power on again.