Troubleshooting – Interlogix MC355-1T/1S User Manual User Manual

Page 57

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IFS MC355-1T/1S User Manual

53

Troubleshooting

This chapter has supporting information for installers and end-users to solve
potential issues being faced with the IFS MC355-1T/1S media converter. If the
Media Converter is not functioning properly, make sure the Media Converter was
set up according to the instructions in this manual.

The Link LED is not lit

Solution:

1. Check the cable connection and disable duplex mode of the MC355-1T/1S.

2. Check the port configuration of the link partner; and make sure both devices
on each end are set with the same configurations.

Performance seems poor

Solution:

Check the full duplex status of the devices. If one of the devices are set to full
duplex, and the other to half duplex, transmission performance will be affected
negatively.

10/100/1000Base-T port link LED is lit, but the traffic is irregular

Solution:

Check that the attached device is not set to full duplex mode. Some devices use a
physical switch to set the duplex mode, while some use software based settings.
A physically set full duplex setting may prevent the Auto negotiation feature from
recognizing it.

Why the device doesn’t connect to the network

Solution:
Please follow these steps: Check the LNK/ACT LED on the MC355-1T/1S. Try
another port on the connected device. Make sure the cable is installed properly.
Make sure one of the supported types of cables was used. Turn off the power.
After waiting briefly, turn the power on again.

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