Juniper Systems TK6000 User Guide - Manual (Page 54)

5
Field PC Owner’s Manual
This chapter teaches you how to return and prepare your Field
PC for repair. It also shows you where to find information you
need when making a call to a service center.
Repairing the Field PC
If the Field PC is in need of repair, call your service center for a
Return Materials Authorization number (RMA).
important: Do not attempt to service the device yourself. This
action voids the warranty.
Preparing for a Service Center Call
When you contact a service center, you are asked to identify
your device. Your device serial number and other identification
information can be found by following these steps:
1. Tap Start > Settings. The Settings window appears.
2. Tap the System tab.
3. Choose System Config. The System Configuration window
appears, listing the information you need for the service
center.