Nortel Networks NN42030-101 User Manual
Page 70
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Advanced functions
•
Three-party conference call: Hold an impromptu three-party
conference.
Call hold and retrieve
Placing a call on hold
1. While in a call, select Menu, Hold.
Held appears on the dialpad display. Music plays to the party on hold,
if available on your system.
Retrieving a held call
•
Select Menu, Unhold.
Call transfer
The two options available for transferring a call are:
•
Blind: Transfers the call without talking to the called party.
•
Supervised: Talk to the called party before transferring the call.
Transferring a call
1. While in a call, select Menu, Mid-Call Feature.
2. Dial the number of the second party.
3. Select Menu, Hold & Call.
The call is placed on hold. The first party hears music, if available on
your system.
4. Perform one of the following actions:
•
To complete a blind transfer, select Menu, Transfer Call while the
call is still ringing.
•
To complete a supervised transfer, wait for an answer, consult, then
select Menu, Transfer Call.
Call swap
Switch between two different parties while you are in an established call.
NN42030-101 MC 3100 3.1 Standard 04.03
November 2009
70