Video related problems, 5 audio issues, 6 contact closures – KBC Networks MPEG4 Encoder User Manual

Page 27: 7 gui tools

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Encoder User Manual

Manual-MPEG4_ENCA-Rev1206
Copyright © KBC Networks 2011

Page 27 of 33

www.kbcnetworks.com

4.4.1 Check Serial Protocol and Wiring Format

Check the mode selection switch to ensure that it is set for the correct protocol. A
solid RX LED will appear if the switch is set for RS-232 but wired for RS-422/485.
See section 2.2.6 for the appropriate wiring schemes.

4.4.2 Ensure Matching Baud Rate

The encoder Baud Rate must match the decoder and all third party PTZ equipment.
Make sure that the camera / control system is set for 9600 BPS or set the encoder
for the correct Baud Rate needed.

4.5 Audio Issues

If the audio device is not producing audio, check the following:

4.5.1 Audio Input

Verify that the audio in and level are selected from the encoder Video Settings found
in its GUI. Ensure that a stereo cable is connected to the “Audio In” from an
amplified audio source.

4.5.2 Audio Output

Verify that the stereo cable is connected to the “Audio Out”. Check the decoder GUI
for the volume in selection and volume level.

4.6 Contact Closures

See section 2.2.8 for the specs of the alarm input and output parameters.

4.7 GUI Tools

Go to KBC Networks’ website to download the IP Utility tool to assist in diagnostics
of the encoder and decoder IP devices.

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