Troubleshooting table – DR Power Dual Action 10-Ton Electric (Aug 2011 - Present) User Manual

Page 23

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CONTACT US AT www.DRpower.com 23

Chapter 5: Troubleshooting

Most problems are easy to fix. Consult the Troubleshooting Table below for common problems and their solutions. If you
continue to experience problems, contact us at www.DRpower.com or call toll-free 1-800-DR-OWNER (376-9637) for support.

Troubleshooting Table

S

YMPTOM

P

OSSIBLE

C

AUSE

With Motor running and
the valve control handle
is pushed, the wedge
does not move or is slow
to respond.

 Air in the system; Bleed any accumulated air from the hydraulic system.
 The Log Splitter may not be on a level surface.
 Make sure the voltage at the outlet or extension cord connection to the DR DUAL-ACTION

ELECTRIC LOG SPLITTER is 110-120VAC.

 If you are using an extension cord, make sure that the cord is no more than 25 feet long, is

not smaller than 12 AWG wire or no more than 50 feet long, and is not smaller than 10 AWG
wire.

 The hydraulic fluid may be low. Check and adjust the level as required.
 In extreme high temperature and heavy rapid use, the hydraulic fluid may have overheated.

Allow the machine to cool.

 The wood you are splitting may be too hard, it has knots, or its fiber is very tough.
 Check the high-pressure hose, fittings, and valve openings for dirt and debris that may have

obstructed the openings.

 If the Wedge will still not move or is slow to respond, Visit our website at www.DRPower.com,

call 1-800-DR-OWNER (376-9637), or call a qualified hydraulic mechanic for assistance to
replace worn components. Be sure to reference Hydraulic Safety in Chapter 1.

The Motor does not run

 Splitter unplugged; plug Splitter in.
 Splitter Cord may be damaged; visit our website at www.DRPower.com or call 1-800-DR-

OWNER (376-9637) for assistance.

 The motor Reset has tripped; push the Reset Button.
 If the above causes are not the problem, a circuit breaker might need to be reset; Reset Circuit

Breaker.

 If the Motor still does not run, visit our website at www.DRPower.com or call 1-800-DR-

OWNER (376-9637) for assistance.

Log fails to split.

 Check the possible causes for the previous Wedge operation symptom.
 Incorrect positioning of the log; re-position the log flat on the splitting beam with the end

squarely against the Base.

 Log exceeds permitted dimensions or the wood is too hard for the capacity of the machine.

The maximum log length is 20" with a maximum diameter of 24" for the DR DUAL-ACTION
ELECTRIC LOG SPLITTER.

 There may be a hydraulic fluid leak. Locate the leak using a piece of cardboard under the

machine. Visit our website at www.DRPower.com, call 1-800-DR-OWNER (376-9637), or call a
qualified hydraulic mechanic for assistance to replace worn components. Be sure to reference
Hydraulic Safety in Chapter 1.

 Hydraulic pressure is too low. Visit our website at www.DRPower.com, call 1-800-DR-

OWNER (376-9637), or call a qualified hydraulic mechanic for assistance to replace worn
components. Be sure to reference Hydraulic Safety in Chapter 1.

Before performing any repairs or maintenance procedure, unplug the Log Splitter power cord from the power source.

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