Faqs – Grandstream Wave User Manual
Page 64
Firmware Version 1.0.1.21
Grandstream Wave User Guide
Page 63 of 64
FAQs
Why can't I register account?
Check whether the network connection is normal; Whether WiFi is connected or 2G/3G/4G is on.
Why can I see my phone contacts and call records in the Grandstream Wave?
For first-time users, users have to confirm whether allow Grandstream Wave to read local call history and
import contacts. If allows, these two will be downloaded in Grandstream Wave.
Why can
’t I see the Grandstream Wave notification on the phone?
Please go to Settings->Advanced Settings to enable Notifications for Default Account. If enabled, you
’ll
see the notifications in the status bar.
How to switch existing accounts?
There are 3 ways: Slide to right; Click
at the upper right corner of the Dial/Call History screen; Use
the MENU button on account settings screen.