Enviro C-10914 - Manual (Page 45)

45
Warranty
Sherwood Industries Ltd. offers a Limited Lifetime Warranty on this gas product. This limited lifetime
warranty covers the appliance for a period of seven years from the date of installation. This warranty
applies only to the original owner in the original location
Covered under the lifetime warranty are, Surround Panels and Chassis and Heat Exchanger. These steel
components are covered against manufacturer’s defects for 7 years and labor for the first year. (A) The
following exclusions apply:- over-firing due to incorrect setup or tampering, damage caused by incorrect
installation, usage or abuse. The unit must be properly installed by a qualified technician or installer, and
must meet all local and national gas and building code requirements.
We also cover against manufacture defects under our Limited Lifetime warranty for the following
components: Gold Plating, Log Set, Burners and Glass
The following exclusions apply:
Porcelain finishes- Damage caused by chipping, scratching, marring, chemicals, fingerprints, abrasive
cleaners or discoloration with age.
Glass- use of harsh or abrasive cleaners, striking the glass or surface contaminates. Log set- Damage
caused by incorrect handling or misuse.
Burners- damage caused by improper or continuous operation under incorrect conditions.
Sherwood Industries Ltd. offers a 2-year warranty on all the Electrical Components and Gas Components
against manufacturing defects. Paint is covered against flaking. This offer includes parts and labor for 1
year and for parts only thereafter.
Your dealer shall make all claims under this warranty in writing. When filing a warranty claim please
complete the following information on an official warranty claim form:
TO THE DEALER
Name, address and telephone number of purchaser and date of purchase.
Date of installation. Name of installer and dealer. Serial number of the appliance. Nature of complaint,
defects or malfunction, description and part # of any parts replaced.
TO THE DISTRIBUTOR
Sign and verify that work and information are correct.
This warranty covers defects in materials and workmanship only if the product has been installed according
to the manual’s instructions. If the product is damaged or broken as a result of misuse or mishandling the
warranty does not apply. The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to repair or to replace the defective product. The shipping
costs are to be paid by the consumer. All warranties by the manufacture are set forth herein and no claim
shall be made against the manufacturer on any oral warranty or representation.
Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this
appliance.
Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail
the warranty registration card and have the installer fill in the installation data sheet in the back of the
manual for warranty and future reference.