TA Triumph-Adler P-C3565i MFP - Manual (Page 164)

9-8
Troubleshooting > Troubleshooting
Troubleshooting
When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative.
Symptom Checkpoint Corrective Action
Reference
Page
Cannot send document. Is the modular cord connected
correctly? Connect the modular cord correctly. ―
Is Send error displayed? Remedy the cause of error and send
again. 9-5
Is TX (transmission) restriction
activated? Cancel the TX restriction. 8-10
Are you using an IP telephone
line? You may be able to temporarily clear the
communication error by changing the
setting of [TX Start Speed] in
Transmission. 8-7
Cannot perform encrypted
communication. Are the registrations correct both
at sender and recipient? Double-check the registrations both at
sender and recipient. 5-21
Cannot use the remote
switching function. Is a pulse line used? Some phones may transmit tone signals
using buttons. Refer to the operation
manual of your phone set. ―
Is the remote switching number
correct? Check the registration. (Default: 55) 8-8
No print output after reception. Is memory forwarding activated? Check the forwarding destination. 5-2
Cannot receive document. Is the modular cord connected
correctly? Connect the modular cord correctly. ―
Is Communication error
displayed? Remedy the cause of error and ask the
sender to retry. 9-5
Are you using an IP telephone
line? You may be able to temporarily clear the
communication error by changing the
setting of [RX Start Speed] in Reception. 8-9
Is RX (reception) restriction
activated? Cancel the RX restriction. 8-10
Cannot perform memory
reception. Is free space available in the
memory? Receive after the memory has free space,
or create free space in the memory. ―
Cannot perform sub address
transmission. Is the recipient fax machine
equipped with a sub address
transmission feature? Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature. ―
Is the entered sub address or
sub address password identical
to the sub address or sub
address password registered in
the recipient fax machine? If your entry is correct, check with the
recipient. This machine does not use a
sub address password for reception. 5-14
Is free space available in the
memory of the recipient fax
machine? Check with the recipient. ―
Cannot perform memory
forwarding. Is memory forwarding set to
[On]? Check the memory forwarding setting. 5-2