Epson Home Cinema 4010 Pixel-Shifted UHD 3LCD Home Theater Projector - Manual (Page 144)

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Solutions to Problems with the Remote Control
If the projector does not respond to remote control commands, try the following solutions:
• Check that the remote control batteries are installed correctly and have power. If necessary, replace
the batteries.
• Make sure you are operating the remote control within the reception angle and range of the projector.
• Make sure the projector is not warming up or shutting down.
• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release
the button to wake the remote control up.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Optional Equipment and Replacement Parts
Remote Control Operation
Related tasks
Replacing the Remote Control Batteries
Solutions to Panel Alignment Problems
If the panel alignment does not result in a satisfactory picture, try the following solutions:
• Make sure the Projection setting matches the installation position.
• Make sure the projection surface is not colored or textured. Project on a white surface with no texture.
• Leave the projector on for 10 to 15 minutes before adjusting the panel alignment.
• The projected image size should be at least 60 inches (152 cm) during panel alignment.
• If the image contains too much magenta, adjust the red and blue panels.
• If the pattern lines look fuzzy or out of focus, adjust the focus before performing the panel alignment.