Built-in diagnostics – Dell E2020H 20" 16:9 TN Monitor User Manual

Page 72

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72

Troubleshooting

Built-in diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality
you experience is an inherent problem with your monitor, or with your computer and video
card.

4 3 2 1

Label

Description

1

Button 1

2

Button 2

3

Button 3

4

Button 4

To run the built-in diagnostics:

1.

Ensure that the screen is clean (no dust particles on the surface of the screen).

2.

Press and Hold button 1 for about 4 seconds and wait for a pop up menu.

3.

Press button 3 or 4 to select the diagnostic tool and confirm with button 2.

A gray test pattern appears at the beginning of the diagnostic program.

4.

Carefully inspect the screen for abnormalities.

5.

Press button 4 to change the test patterns.

6.

Repeat steps 4 and 5 to inspect red, green, blue, black, white and text screens.

7.

Press button 4 to end the diagnostic program.

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