Troubleshooting – Dell E2020H 20" 16:9 TN Monitor User Manual
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Synchronization
problems
•
Reset the monitor to Factory Settings (
Factory Reset
).
•
Perform monitor self-test feature check to determine if the scrambled
screen appears in self-test mode.
•
Check for bent or broken pins in the video cable connector.
•
Restart the computer in safe mode.
Safety related issues
•
Do not perform any troubleshooting step.
•
Contact Dell immediately.
Intermittent problems
•
Try different
Preset Modes
in
Color
settings OSD. Adjust
R/G/B
value
in
Custom Color
in
Color
settings OSD.
•
Change the
Input Color Format
to
RGB
or
YPbPr
in the
Color
settings
OSD.
•
Run the built-in diagnostics.
Image retention from a static
image left on the monitor for
a long period of time
•
Use the Power Management feature to turn off thr monitor all times
when not in use (for more information, see
.
•
Alternatively, use a dynamically changing screensaver.
Video ghosting or
overshooting
•
Change the
Response Time
in the
Display
OSD to
Fast
or
Normal
depending on your application and usage.