Speakers specific problems – Dell UltraSharp 49 U4924DW 49" WQHD Ultrawide Curved Monitor User Manual

Page 101

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Troubleshooting

101

Speakers Specific Problems

Specific

Symptoms

What You

Experience

Possible Solutions

No sound
coming from
the external
speakers

Cannot hear
any sound

• Turn Off the monitor, unplug the monitor

power cord, replug it, and then turn On the
monitor.

• Ensure the audio cable is connected correctly

between the Audio Line Out port and the
external speaker.

• Disconnect/reconnect the audio cable from

the Audio Line Out port and the external
speaker.

• Reset the monitor to factory settings.

Wireless USB
peripherals stop
working when a
USB 3.2 device is
plugged in

Wireless USB
peripherals
responding slowly
or only working as
the distance
between itself and
its receiver
decreases

• Increase the distance between the

USB 3.2 peripherals and the wireless
USB receiver.

• Position your wireless USB receiver as

close as possible to the wireless USB
peripherals.

• Use a USB-extender cable to position

the wireless USB receiver as far away
as possible from the USB 3.2 port.

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