SIONYX Aurora PRO Night Vision Camera - Manual (Page 88)

Aurora User Manual
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7.1 SiOnyx Aurora Return / Exchange Limited Warranty Policy
7.1.1 What’s Covered by This Limited Warranty
SiOnyx, LLC (“SiOnyx” or “we”) warrants to the original end-user purchaser (“you”) the SiOnyx-branded
product and accessories contained in the original packaging (“SiOnyx Product”), including battery, neck
strap, protective bag, and USB cable, against defects in materials and workmanship when used normally
in accordance with SiOnyx’s published guidelines for a period of ONE (1) YEAR from the date of original
retail purchase by the end-user purchaser (“Warranty Period”). SiOnyx’s published guidelines include,
but are not limited to, information contained in t echnical specifica tions, user manuals, and service
communications.
This limited warranty is only valid and enforceable in the country where the SiOnyx Product was purchased,
provided that said countr y is on the list of specified c ountries in which we sell the Aurora camera.
If the SiOnyx Product fails within the Warranty Period we will, within a commercially reasonable time, free of
charge, either repair or replace it as described below.
7.1.2 What’s Not Covered by This Limited Warranty
What’s Not Covered by This Limited Warranty
This limited warranty does not apply to any non-SiOnyx branded hardware products or any software, even
if packaged or sold with SiOnyx hardware. Manufacturers, suppliers, or publishers, other than SiOnyx, may
provide their own warranties to you – please contact them for further information. Software distributed
by SiOnyx with or without the SiOnyx brand (including, but not limited to, system software) is not covered
by this limited warranty. Please refer to the licensing agreement accompanying the software for details of
your rights with respect to its use. SiOnyx does not warrant that the operation of the SiOnyx Product will be
uninterrupted or error-free. SiOnyx is not responsible for damage arising from failure to follow instructions
relating to the SiOnyx Product’s use.
This limited warranty does not apply: (a) to consumable parts, such as batteries or protective coatings
that are designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (b) to cosmetic damage, including but not limited to scratches (including to lenses), dents,
and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused
by accident, abuse, misuse, tampering, liquid (beyond IP67 cer tifica tion), grit, impact , fir e, lack of proper
care or maintenance, earthquake, or other external cause; (e) to damage caused by operating the SiOnyx
Product outside SiOnyx’s published guidelines; (f) to damage caused by use of unauthorized parts or by
service (including upgrades and expansions) performed by anyone who is not a representative of SiOnyx
or a SiOnyx Authorized Service Provider (“SASP”); (g) to a SiOnyx Product tha t has been modified t o alter
functionality or capability without the written permission of SiOnyx; (h) to defects caused by normal wear
and tear or otherwise due to the normal aging of the SiOnyx Product; or (i) if any serial number has been
removed or defaced from the SiOnyx Product.
Chapter 7. Warranty