SIONYX Aurora PRO Night Vision Camera - Manual (Page 89)

Aurora User Manual
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Chapter 7. Warranty
7.1.3 What Are Your Remedies Under this Limited Warranty?
All warranty claims will require an RMA number . To discuss a warranty claim and acquire an RMA number,
please call SiOnyx Aurora Customer Care at (833) SiOnyx 1 (833-746-6991). You will be required to furnish a
sales receipt/proof of purchase indicating date of purchase, amount paid and place of purchase.
If a claim is received within the Warranty Period and the SiOnyx Product is found to have failed based on a
phone evaluation by SiOnyx Aurora Customer Care we will, at our option:
•
repair the camera or accessory, or
•
exchange the camera or accessory with a product that is new, or which has been manufactured from
new or serviceable used parts and is at least functionally equivalent to the original product, or
•
exchange the camera or accessory with a product that is a new and upgraded model which has at least
equivalent or upgraded function to the original product.
As far as applicable laws permit, the Warranty Period will not be extended or renewed or other wise aff ected
due to subsequent exchange, resale, repair, or replacement of the camera or accessory. However, part(s)
repaired or replaced during the Warranty Period will be warranted for the remainder of the original Warranty
Period or for ninety (90) days from the date of repair or replacement, whichever is longer.
7.1.4 Warranty Limitations Subject to Consumer Law
To the extent permitted by law, this limited warranty and the remedies set forth are exclusive and in lieu
of all other warranties, remedies, and conditions, whether oral, written, statutory, express, or implied and
represent our entire liability for any breach of this limited warranty. Except as provided in this limited
warranty and to the maximum extent permitted by law, we are not responsible for any consequential,
incidental, special or punitive damages or losses, whether direct or indirect, resulting from the use of this
product, or arising out of any breach of this limited warranty. SiOnyx disclaims all statutory and implied
warranties, including without limitation, warranties of merchantabilit y and fitness f or a particular purpose
and warranties against hidden or latent defects, to the extent permitted by law. In so far as such warranties
cannot be disclaimed, SiOnyx limits the duration and remedies of such warranties to the duration of this
express limited warranty and, at SiOnyx’s option, the repair or replacement services described above. Some
states (countries or provinces) do not allow limitations on how long an implied warranty (or condition)
may last, or the exclusion or limitation of incidental or consequential damages, so the limitations described
above may not apply to you.
This Warranty gives y ou specific legal r ights, and you may have other rights that vary from state to state (or
by country or province). Other than as permitted by law, SiOnyx does not exclude, limit, or suspend other
rights you may have, including those that may arise from the nonconformity of a sales contract. For a full
understanding of your rights you should consult the laws of your country, province, or state.
7.1.5 Returning Products
You may return merchandise for a refund of the product price, or exchange, if the return is made within 14
days of receipt of the item. Refunds will exclude any return shipping charges and a 15% restocking fee. You
are responsible for all shipping charges for return shipping, except for out of box failures deemed failures by
SiOnyx Aurora Customer Care.