Peripheral problem – HP 9000 V2600 SCA User Manual

Page 164

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Chapter 7

Recovering from failures

System panics

Step 2. Record the panic message displayed on the system console. Look for text

on the console that contains terms like:

• System Panic

• HPMC

• Privilege Violation

• Data Segmentation Fault

• Instruction Segmentation Fault

Step 3. Categorize the panic message. The panic message describes why HP-UX

panicked. Sometimes panic messages refer to internal structures of HP-
UX (or its file systems) and the cause might not be obvious.

The wording of the panic message should allow the problem to be
classified into one of the following areas:

• Peripheral problem

• Server or I/O card problem

• File system problem

• LAN communication problem

• Logical Volume Manager (LVM) related problem

• Other

Peripheral problem

Use the following procedure to troubleshoot an apparent peripheral
hardware failure:

Step 1. Check to ensure the device is powered on and online.

WARNING

Do not connect or disconnect cables or power off or on SCSI
devices while the V-Class server is powered on. Doing so could
lead to corruption of disk data.

Step 2. Check the device’s error display. If an error is displayed:

1. Record the error message or display.

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