Troubleshooting – Honeywell SUITEPRO TB8575 User Manual

Page 17

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TB6575/TB8575 SUITEPRO™ DIGITAL FAN COIL THERMOSTATS

17

62-0278—07

Fig. 29. 4 Pipe Auto Changeover with Single Setpoint

and Switching Points

Heat/Cool Setpoint Method

In 4 pipe auto changeover with heat and cool setpoints,

the system key is used to switch between the heating

setpoint and cooling setpoints. Use the Up and Down

arrow buttons to change the setpoint.

For this application, the setpoint settings and deadband

are illustrated in Fig. 30. The deadband is changed via IS

code #10.

Fig. 30. 4 Pipe Auto Changeover setpoints and

deadband.

TROUBLESHOOTING

Table 8 provides troubleshooting information.

M31330

HEAT SWITCHING POINT

COOL SWITCHING POINT

SWITCHING

DIFFERENTIAL

SETPOINT

DEADBAND

COOLING SETPOINT

HEATING SETPOINT

M27565

Table 8. Troubleshooting.

Symptom Possible

Cause

Action

Display does not

come on.

Thermostat is not being

powered.

For TB6575A/B/C, check for 120/240/277 Vac between L and N.

For TB8575A, check for 24 Vac between R and C.

Temperature settings

do not change.

The upper or lower

temperature limits were

reached.

Check the temperature setpoints for heating and cooling (Installer

Setup codes 16 and 17 respectively). Modify as needed.

The keypad is fully locked. Change keypad locked options (Installer Setup code #18).

Heating or cooling

does not come on.

System Type selection not

set to Heat or Cool or the

selection is incorrect.

Set the Installer Setup code #2 (System Type) to the correct value

to match the installed heating and/or cooling equipment. Verify

operation of wiring and equipment in Installer Test mode.

Thermostat is calling

for Heat (Heat on) or

Cool (Cool on) but no

heating or cooling is

running.

Heating or cooling

equipment is not

operating.

Check wiring. Check that the Installer Setup code #2 (System

Type) value matches the installed heating and/or cooling

equipment. Verify operation of equipment in Installer Test mode.

Heat does not turn on

(Heat On is solid in

the display).

Heating equipment failure. For TB6575A/B/C:

1. Check for 120/240/277 Vac at the equipment between power

and common, (terminals L and N).

2. Check for 120/240/277 Vac between the heat (W) and com-

mon (N) terminals. If 120/240/277 Vac is present, the ther-

mostat is functional.

For TB8575A:

1. Check for 24 Vac at the equipment on the secondary side of

the transformer between power and common (terminals R

and C).

2. Check for 24 Vac between the heat terminal (W) and trans-

former common. If 24 Vac is present, the thermostat is func-

tional.

If voltage is present, check the heating equipment to find the cause

of the problem.

Loose connection or

broken wire between

thermostat and heating

equipment.

For TB6575A/B/C:

Check for 120/240/277 Vac between the heat (W) and common

(N) terminals.

For TB8575A:

Check for 24 Vac between the heat terminal (W) and

transformer common.

If voltage is not present, check wire connection (loose or broken)

between the thermostat and the heating equipment.

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