Limited two-year warranty, Customer assistance – Honeywell SUITEPRO TB8575 User Manual

Page 19

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TB6575/TB8575 SUITEPRO™ DIGITAL FAN COIL THERMOSTATS

19

62-0278—07

LIMITED TWO-YEAR

WARRANTY

Honeywell warrants this product, excluding battery, to be free from defects
in the workmanship or materials, under normal use and service, for a period
of two (2) years from the date of purchase by the consumer. If, at any time
during the warranty period, the product is defective or malfunctions,
Honeywell shall repair or replace it (at Honeywell’s option) within a
reasonable period of time.

If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the

retailer from which you purchased it, or

(ii) package it carefully, along with proof of purchase (including date of

purchase) and a short description of the malfunction, and mail it,
postage prepaid, to the following address:

Honeywell Return Goods
Dock 4 - MN10-3860
1985 Douglas Dr. N
Golden Valley, MN 55422

This warranty does not cover removal or reinstallation costs. This warranty
shall not apply if it is shown by Honeywell that the defect or malfunction
was caused by damage which occurred while the product was in the
possession of a consumer.

Honeywell’s sole responsibility shall be to repair or replace the product
within the terms stated above. HONEYWELL SHALL NOT BE LIABLE
FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING,
DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY
WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF
THIS PRODUCT. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this limitation may not apply to
you.

THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL
MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS
HEREBY LIMITED TO THE TWO YEAR DURATION OF THIS
WARRANTY. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may have other
rights which vary from state to state.

If you have any questions concerning this warranty,

please write Honeywell Customer Relations, 1985

Douglas Dr., Golden Valley, MN 55422 or call 1-800-468-

1502, Monday-Friday, 7:00 a.m. to 5:30 p.m., Central time.

CUSTOMER ASSISTANCE

If you have any questions about the operation of your

thermostat, please go to customer.honeywell.com

Remote Setback does

not activate

Incorrect IS code.

Make sure the NO/NC and timer selection is correct. Check the

value selected for IS code #19.

Remote setpoint error.

Make sure the remote setback setpoint is correct for energy saving

usage.

Activity Sensing does

not exit when button

pressed

All buttons are locked.

Make sure keypad lockout is disabled. Set IS code #18, value = 0.

Freeze Protection

does not activate

System Type is set to

Cool.

Freeze protection is not activated when system type is Cool (IS

code #2; value = 1). Change System Type.

System mode is not Off.

Set the System mode button to Off.

Auto Fan Reset does

not activate

Incorrect IS code.

Set the Installer Setup code #24 to Enabled (value = 1 or 2).

Calling for Heat/Cool

setpoint couldn't be

satisfied.

Only after the setpoint is satisfied, will the auto fan reset timer

activate.

Table 8. Troubleshooting. (Continued)

Symptom Possible

Cause

Action

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