HP 1100AHP - Manual (Page 125)

C4224-90962 Fatal errors/accessory errors 123
Beam Error. There are a
number of causes for this
error, and some of the
causes may disappear. 1. Power cycle the printer by unplugging the printer and
plugging it back in.
2. Make certain the Laser/Scanner Assembly is correctly
seated on the printer chassis.
3. Replace the Laser/Scanner cable.
4. Replace the Laser/Scanner Assembly.
5. Replace the ECU.
Print Engine Error. The
formatter and engine are
not communicating. 1. Power cycle the printer by unplugging the printer and
plugging it back in.
2. Reseat Formatter to ECU cable.
3. Replace the Formatter PCA.
4. Replace the ECU.
Printer Laser/Scanner
Error. Caused by a laser
scanner malfunction. 1. Power cycle the printer by unplugging the printer and
plugging it back in. If this does not clear the error, go to step 2.
2. Ensure condensation caused by moving the printer from a
cold to a warm environment hasn’t occurred. Allow the printer
to acclimate to the warmer room.
3. Verify the two Laser/Scanner Assembly connectors are
firmly seated.
4. Replace the scanner cable on the ECU.
5. Replace the Laser/Scanner Assembly.
6. Replace the ECU.
Firmware Error.
Note the LED patterns on
the BiTronics error code.
Contact HP technical
support with this
information as well as a
description of what data
was sent, the errors
encountered prior to the
firmware error, the condition
of the printer prior to the
error, and any other
information that may help
isolate the error.
1. Power cycle the printer by unplugging the printer and
plugging it back in.
2. Disconnect the parallel I/O cable and try running a printer
self test. Reconnect the parallel cable if the self test is
successful and try host/printer communications again.
3. If the error persists, replace the Formatter PCA.
Table 5-2. Service and error messages
Light status Description Recommended action