Multi-Tech Systems DataTalker DT101/xx User Manual

Page 95

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95

Chapter 7 - Troubleshooting

External Composite Link Device

Problem

Composite link down with CTS,
XMT and RD LEDs on

Composite link down with CD,
CTS, XMT, RCV and RD LEDs
on

Flashing RXT LED

Composite link down with CD,
CTS and RD LEDs on

Possible Causes

Composite link not communicating
with communications line

Faulty communications line

Composite link not configured
correctly

High error rate on communication
line

External device settings

Solutions

1.

Verify EXT LED is on. If off,
ensure that DIP-Switch #2 is
in the Closed (down) position.

2.

Verify that calbe is connected
to External Composite
RS232C/V.35 connector.

3.

Verify composite link
configuration (see Composite
Link Settings - External
Device in Table 7-8).

1.

Call phone company and
verify communication line.

2.

Call Tech Support for
assistance (see Chapter 8).

1.

Vereify composite link
configuration (see Composite
Link Settings - External
Device in Table7-8).

1.

View composite link statistics
(refer to Table 7-9)

2.

Perform composite link
loopback tests (see
Diagnostic Testing in Table 7-
12).

3.

Call phone company and
verify communication line.

4.

Call Tech Support for
assistance (see Chapter 8).

1.

Verify that external device is
set for sync, full duplex, and
internal clocking.

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