Multi-Tech Systems DataTalker DT101/xx User Manual

Page 98

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DataTalker Owner’s Manual

98

Table 7-4.

Voice/Fax Troubleshooting (continued)

Problem

Voice conversation or fax traffic
becomes erratic after changing
the remote interface type

No communication on voice/fax
channel

Possible Causes

Remote connection is different
from remote interface type

Composite link down

Phone cord for the voice or fax
machine is connected to the
wrong interface connector

Solution

1.

Contact the remote site to
verify its local interface type
and ensure that remote
interface type at local site is
the same (see Table 7-11).

1.

Call phone company and
verify communication line.

1.

Verify that the phone cord for
the voice or fax machine is
connected to the correct
interface connector.

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