Symbol Technologies SPT 1500 - Manual (Page 227)

16-11
Getting Help With Your SPT 1500 Terminal
t If you have installed additional applications on your SPT 1500 terminal, remove
them to recover memory.
Beamed data does not transmit:
t Confirm that the SPT 1500 connected terminals are 5” apart or less, and that the
path between the two devices is clear of obstacles.
When receiving beamed data an out of memory message appears:
t Your SPT 1500 terminal requires at least twice amount of memory available as the
data you are receiving. For example, if you are receiving a 30K application, you must
have at least 60K free.
Security Troubleshooting
I forgot the password, and my SPT 1500 terminal is not locked:
t You can use the Security application to delete the password. If you do this, your SPT
1500 terminal deletes all entries marked as Private. However, you can perform a
HotSync operation before you delete the password: the HotSync process backs up all
entries, whether or not they are marked private. In this case, the following procedure
restores your private entries and lets you access them:
1. Use the Palm Desktop software and the SPT 1500 terminal cradle to synchronize
your data.
2. Tap the Forgotten Password button in the Security application to remove the
password and delete all Private entries.
3. Perform a HotSync operation to synchronize your data and restore the private
entries by transferring them from your computer to your SPT 1500 terminal.
I forgot the password and my SPT 1500 terminal is locked:
t If you assign a password and lock your SPT 1500 terminal, you must perform a hard
reset to continue using your SPT 1500 terminal. See Resetting Your SPT 1500
Terminal on page 17-3 for details.
Applications Troubleshooting
The following troubleshooting tips are specific to the various SPT 1500 terminal applications.