Technical support, service and repair, Technical support, service and repair -12, Entries seem to be missing in various applications – Symbol Technologies SPT 1500 User Manual
Page 228: Date book application
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SPT 1500 Product Reference Guide
Tapping the Today button doesn’t display the current date:
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Your SPT 1500 terminal is not set to the current date. Make sure the Set Date box
in the General Preferences screen displays the current date. See General Preferences
on page 11-6 for more information.
Entries seem to be missing in various applications:
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Check the Categories pick list (upper-right corner of the screen). Choose All to
display all of the records for the application.
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Check the Security application and make sure that the Private Records setting is set
to Show private records.
Memo Pad application:
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If you cannot manually arrange the order of the memos in the List screen, check the
Memo Preferences setting. Make sure that Sort by is set to Manual.
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If you choose to view your memos alphabetically on Palm Desktop and then perform
a HotSync operation, the memos on your SPT 1500 terminal still appear in the order
defined in the Memo Preferences setting. In other words, the sort settings that you
use with Palm Desktop are not transferred to your SPT 1500 terminal.
Date Book application:
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In the Week View, you cannot select overlapping events that have the same start time.
If you have two or more events with the same start time, choose the Day View for
the particular day to see the overlapping events.
Technical Support, Service and Repair
If you have a problem using your SPT 1500 terminal, make sure you have reviewed the
following:
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The Troubleshooting section earlier in this chapter
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The README file and Help Notes located in the folder where you installed the Palm
Desktop software on your computer (or on your installation CD)
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The Palm Desktop software Online Help.
For further assistance, you can contact your regional technical support office by e-mail,
phone or fax. Before requesting support, please experiment a bit to reproduce and isolate the
problem. When you do contact support, please be ready to provide the following
information:
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The version of Windows you are using.