Unable to print self-diagnostic report, Self-diagnostic report is ng, Users manual sx – Silex technology Mini Print Server PRICOM SX-300U User Manual

Page 164

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10-3

FAQ

Users Manual SX

If this situation continues, initialize PRICOM to factory default and retry the configuration
corresponding to your network environment.

-For initializing PRICOM to factory default, refer to chapter 2.

Unable to print self-diagnostic report

Make sure that the printer is ready for printing. (Online, Interface type etc.)

Check the printer data receive lamp.
If it is lighting, take the printer off-line and press the eject button.

Self-diagnostic report is NG

Check if the following applies before turning on PRICOM or printer.
-Check the proper connection between PRICOM and printer when you find NG in ROM
or RAM.
-If you find NG in EEPROM check, then you may have improper connection between
PRICOM and printer or improper Dip switch settings.
-If you find NG in NIC check, check the proper connection of the network cable.

NOTE

Verify that the printer has a built in font.

SOLUTION

CHECK1

CHECK2

CHECK3

CHECK

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