Silex technology Mini Print Server PRICOM SX-300U - Manual (Page 167)

10-6 FAQ
Users Manual SX
Question Regarding TCP/IP
Print job in not printed
If you are using TCP/IP protocol, ping PRICOM with the assigned IP address to see
if there is a reply. If there is no reply to ping, the IP address may not have been
configured properly.
Reset PRICOM to factory default and configure again from the beginning.
Example:
Issue ping in Windows 98 MS-DOS
Click Start - Programs - MS-DOS Prompt, then execute Ping xxx.xxx.xxx.xxx.
You will see the message below. "xxx.xxx.xxx.xxx" is the IP address configured to PRICOM.
-When there is a reply to Ping:
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
-When there is no reply to Ping:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
The Destination printer port of printer driver may not have been configured properly.
Click Printer at Properties, then Details, then check the printer port name of PRICOM
at Print to the following port. The port name is indicated "JC-Print2002 LPR Port" or
"JC-Print2002 IPP Port" or "JC-Print2002 Raw Port" after the assigned port name.
Ex.) Printer port=xxx.xxx.xxx.xxx: lp (JC-Print2002 LPR Port)
* xxx.xxx.xxx.xxx. = IP Address
-For the initializing PRICOM to factory default, refer to chapter 2.
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