Smart Technologies Smart Board 6055i/8055i SMP/8055ie-SMP - Manual (Page 73)

Symptom Causes Solution
You connected two video
cables together.
1. Replace your two cables with one longer
cable.
OR
Move your computer so that it’s within a
single cable length of your interactive flat
panel.
2. Press the AUTO SET UP button on your
remote to reset your interactive flat panel.
OR
Press MENU on the menu control panel and
then select ADJUST > AUTO SETUP in
the on-screen display menu using the
buttons on the menu control panel. (For
more information, see page 75)
Your computer’s video
display card is defective.
Connect a different computer to your interactive
flat panel. If this improves the image quality,
consider replacing the video card in the original
computer.
The image is too
light, too dark or
has poor image
quality issues.
You might have incorrect
video settings.
Press MENU on the menu control panel and then
select PICTURE > AUTO ADJUST in the on-
screen display menu using the buttons on the
menu control panel. (For more information, see
page 75.)
There is a
persistent image
on the screen.
An image was displayed for
too long. Turn off your interactive flat panel and leave it
turned off for as long as the image was on the
screen.
T I P
Use a screen saver to avoid persistent images.
Other display
quality issues
Press MENU on the menu control panel and then
select SETUP > FACTORY PRESET in the
on-screen display menu using the buttons on the
menu control panel. (For more information, see
page 75.)
C H A P T E R 8
Troubleshooting for your interactive flat panel
65