Smart Technologies Smart Board 6055i/8055i SMP/8055ie-SMP - Manual (Page 77)

Resolving audio issues
I M P O R T A N T
Ensure you can see your computer’s desktop and have touch control and digital ink before using
this table. If not, resolve those issues before completing the following steps in the table below.
Symptom Causes Solution
Sound doesn’t play
when you play a
sound file.
Your computer is muted. Turn off the mute setting.
Your computer’s volume is too low. Turn up the volume on your
computer.
Your interactive flat panel is muted. Turn off the mute setting using the
remote control or the front control
panel.
Your interactive flat panel’s volume is too
low.
Use the remote control to turn up
the volume on your interactive flat
panel.
OR
Use the volume control on the
front control panel.
The wrong audio input is selected for the
video input.
Select the correct audio input.
Press AUDIO INPUT on the
remote control.
Your computer uses Mac OS X operating
system software and is not set to Audio
USB output. Set your computer’s audio output
to USB. (For more information,
see page 45.)
C H A P T E R 8
Troubleshooting for your interactive flat panel
69