Kodak HR 500 - Manual (Page 7)

Regulatory Information
August 2001 vii
Warranty Information
The following warranty information pertains to equipment that is installed in the
United States only. For equipment installed in countries other than the United
States, the terms and conditions of the new equipment warranty are provided by
the Kodak company in the country in which the sale is finalized, or by a Kodak-
appointed distributor in those countries where Kodak does not have direct sales
representation.
Warranty Period
Kodak warrants new equipment to function properly for 90 days from the date of
initial installation. This warranty covers the purchaser of the equipment as well as
anyone else who owns it during the warranty period.
Warranty Repair Coverage
If this equipment does not function properly during the warranty period, a Service
and Support Field Engineer from Kodak will repair the equipment without charge
during Kodak’s normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday
through Friday). Such repair service will include any adjustments and/or
replacement of parts required to maintain your equipment in good working order.
Supply items are billed as required.
How to Obtain Service
Before you call, please know your scanner’s K-Number. The K-Number label is
attached to the front of the scanner chassis near the filter and lamp; lift the lamp-
and-filter-access door to see the K-number (see Front View on page 1-4).
For service and support:
• In the United States: call Eastman Kodak Company at 1-800-822-1414.
• Outside the United States: contact your local Kodak representative.