Checking the delivery failure log – Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 User Manual

Page 62

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Preventative Maintenance and Troubleshooting

52

Issue 1 July 1997

5. Press (F3)

to display the alarm entries

.

6. Examine the displayed entries. See the

Lucent I

NTUITY

™ Messaging

Solutions Release 4 Alarm and Log Messages, 585-310-566 for a list of
events and alarms, and associated repair procedures.

7. Take whatever corrective action is necessary.

8. Enter

exit

at the

enter command:

prompt to exit AUDIX administration.

Checking the Delivery Failure Log

The delivery failure log contains entries for all failed deliveries, along with
descriptive data regarding cause for the failure and other information. Check this
log to monitor ELA and system performance and if a user complains that
messages are not being delivered.

To view the delivery failure log:

1. Starting from the main menu, select:

The system displays the Delivery Failure Log window (Figure 5-1).

Figure 5-1.

Delivery Failure Log Window

Table 5-1 explains the log entries in the report.

SAVE

>

View E-List Delivery Failure Log

>

Enhanced List Manager

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