Shadow resource type, Alarm code: 1, Event id: ela-shadow01 – Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 User Manual

Page 72: Alarm code: 2, Event id: ela-shadow02

Advertising
background image

Alarms

62

Issue 1 July 1997

SHADOW Resource Type

Alarm Code: 1

Event ID: ELA-shadow01

Alarm Level:

Warning

Description:

Shadow mailbox data lost, re-enter or restore.

Repair Action:

There are two recovery methods:

Access the Set Up Enhanced-List System Data window and re-enter the
shadow mailbox extension and community ID. If a shadow mailbox exists
at the extension entered, the system displays a system prompt to that
effect. If a shadow mailbox does not exist at the extension entered, a new
mailbox will be created.

Restore data from the most recent backup of system data. See Chapter 3,
“Common System Procedures,” in your maintenance book for instructions
about restoring data. If you would prefer to have assistance with this
restore, contact your remote maintenance center.

Alarm Code: 2

Event ID: ELA-shadow02

Alarm Level:

Warning

Description:

Shadow mailbox corrupt, re-enter or restore.

Repair Action:

There are two recovery methods:

Access the Set Up Enhanced-List System Data window and re-enter the
shadow mailbox extension and community ID. If a shadow mailbox exists
at the extension entered, the system displays a system prompt to that
effect. If a shadow mailbox does not exist at the extension entered, a new
mailbox will be created.

Restore data from the most recent backup of system data. See Chapter 3,
“Common System Procedures,” in your maintenance book for instructions
about restoring data. If you would prefer to have assistance with this
restore, contact your remote maintenance center.

Advertising