Lucent Technologies INTUITY Messaging Solutions Enhanced-List Application 585-310-575 - Manual (Page 75)

EL — Enhanced-List Application
Issue 1 July 1997 65
If you regularly get this alarm, the following questions can help you evaluate how
your business uses ELA:
■ Do your subscribers use large enhanced lists too frequently? Are they
being used for trivial or non-business purposes?
■ Are subscriber mailboxes too small? Should you increase mailbox space
or purchase more hours for storage?
■
Is the ELA class-of-service correct? (Check the value in the Mailbox
Size (seconds), Maximum: field on the Class of Service screen, Page
2. Is the ELA class-of-service assigned to the shadow mailbox?
■
Are the intervals for rescheduling delivery on the System Parameters
Features screen appropriate?
EL — Enhanced-List Application
The following administrator’s log messages and repair actions apply to the
Enhanced-List Application.
Event ID: ELA-badreca01 through ELA-badreca12
Description: Bad record deleted from E-List registry. Check for missing
lists. (extension)
ELA detected a corrupt record and took the following action:
■ If the message displays an extension, ELA deleted its
record.
■ If the message does not display an extension, ELA could not
determine the extension of the corrupt record and deletes
the record.
Repair Procedure:
There are two recovery methods:
■ Go to the Administer Enhanced-Lists window and note any lists that may
be missing.
Use (F4) NEW E-LIST to re-enter each missing Enhanced List, one at a
time. If ELA reports that an AUDIX mailbox already exists for a given
extension, and the reported data match those of the missing list, answer
‘y’ to confirm the change of the existing mailbox into an enhanced-list
mailbox.
■ Restore data from the most recent backup of system data. See Chapter 3,
“Common System Procedures,” in your maintenance book for instructions
about restoring data. If you would prefer to have assistance with this
restore, contact your remote maintenance center.