Tr oubleshooting – Lexmark 2480 User Manual

Page 144

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140

Tr

oubleshooting

Problem

Probable cause

Action

Print test works, but
printer does not print
when attached to the
computer.

Printer cable problem.

Set both the printer and
computer power switches Off.
Make sure the printer cable is
correctly connected at both
ends. See “Supplies” on
page 107 for information
about which printer cable to
use.

Software application
problem.

Refer to your software
application manual. Make
sure you have selected the
correct printer driver. See
“Setting up your Windows
and DOS application
software” on page 17.

Port being used is not
selected.

Set to Auto or the port you
are trying to use.

Buttons do not work
(except Start/Stop
FormFeed,
Tear Off and
Load/Unload).

Operator panel is locked
(Padlock light

is On).

• Turn Off the printer.

• Press and hold

Load/Unload and Tractor
and turn On the printer.

When the padlock light
goes Off, the operator
panel is unlocked.

Printer beeps when using
Micro

or Micro

↓.

Printer is in the set Tear
Off position mode.

Close the operator panel.

Printer is noisy.

The printer vibrates.

• Move any objects touching

the printer.

• Make sure the printer is on

a level, sturdy surface.

Ribbon access cover or
front cover is open.

Close the cover.

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